Quality Policy
It is the policy of Monolithic Refractories Ltd to operate a written system with documented procedures for Quality Management which complies with BS: EN: ISO 9001: 2000 and maintains its status as a registered firm.
This policy and our monitored Quality Objectives will be effectively communicated to our staff. Monolithic Refractories Ltd are commited to continual improvement in overall quality performance.
The objectives of our quality services include:
This Quality Policy and our defined Quality Objectives will be reviewed for continued suitability at the Management Review Meeting as part of long term planning.
This policy and our monitored Quality Objectives will be effectively communicated to our staff. Monolithic Refractories Ltd are commited to continual improvement in overall quality performance.
The objectives of our quality services include:
- Ensuring that our customers obtain a prompt service which satisfies their needs for pre-cast refractory shapes.
- Providing their staff with suitable infrastructure, tools, plant, equipment, materials and training to allow them to carry out their duties as required.
- Achieving consitently reliable performance at an economical cost.
- Maintaining the Organisation's reputation for service.
This Quality Policy and our defined Quality Objectives will be reviewed for continued suitability at the Management Review Meeting as part of long term planning.